Quality Assurance Manager (H/F/X)

July 22nd 2021

Quality Assistance is a leading European Contract Research Organisation providing the pharmaceutical industry with all the analytical services required by EMA and FDA regulations for the development and marketing of innovative human medicinal products. We assist our clients from candidate selection, through non-clinical and clinical studies, to marketing authorisation, using our state-of-the-art, product-dedicated expertise in analytical sciences.

Mission Description

You will report and work in close collaboration with the Compliance Director 
In this role you will lead, mentor and support QA team members, this implies
Managing the day-to-day activities of QA team
Sending clear status and escalating any issues to Management
Managing all HR aspects
o Building a challenging and motivation environment
o Conducting employee training and evaluation 
o Resolving conflicts
Overseeing all aspects of quality assurance including
Ensuring that processes and procedures needed for an effective Quality Systems are established, implemented and maintained
Maintaining documentation throughout the QA process
Establishing metrics (Monitoring Key Quality Indicators and Key Performance Indicators
Acting as key point of contact for all QA aspects with internal and external stakeholders 
Manage and facilitate internal audits/assessments, client audits and regulatory inspections for the site 
Support and promote process improvement initiatives

Candidate profile

Pharmacist background
Relevant experience in a similar role in the pharmaceutical industry
o Good knowledge of the pharmaceutical sector, Quality Assurance principles, GMP and ICH guidelines 
People-oriented and team player, able to energize and motivate people, boost a team culture.
Very good written and verbal communication skills both in French and English 
Computer literate
Effective leadership, organisational and management skills
Very good communication skills
Enthusiasm for solving problems, digging into issues and owning solutions 
Desire for continuous improvement of process and technical practices
Conflict resolution skills


We are a true career partner.
We accelerate people’s access to new medicines.
We offer an inspiring work-life balance in a human scale environment.
We care about mutual respect, assistance and communication.
We listen to your needs and your suggestions.
We offer a market-competitive and package including numerous fringe benefits.

Contact Details

Send your application (reference JOB275)  to Mrs Isabelle Lebrun, Talent Acquisition Manager, to or consult the Careers page on our website
Address: Technoparc de Thudinie 2, 6536 Donstiennes, Belgium