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IT Business Analyst

November 25th 2019

At Univercells, we are on a mission to make health equally accessible to all. We work every day to reinvent biomanufacturing processes, and develop or integrate the next innovative technologies. Through the combination of process development and engineering expertise, we create synergies to deliver game-changing production capacities to achieve our mission: Biologics available and affordable to all!! This job is the perfect opportunity to contribute to our mission and be impactful.

Mission Description

Based in Nivelles you will join a collaborative team full of passionate change-makers. As IT Business Analyst at Univercells, your mission will be to ensure proper use of existing business management software (Odoo, Zoho, …) by providing user support and troubleshoots IT problems and issues. You also participate in the selection and implementation of new IT solution.

RESPONSIBILITIES

Existing IT solutions (business management software)

  • Service support role for business management software: you maximize users’ productivity through efficient and secure use of IT software applications: e.g. ERP (Odoo), CRM (Zoho) 
  • Identify and diagnose issues and problems 
  • Categorize and record reported queries and provide solutions 
  • Support problem identification 
  • Advise users on appropriate course of action 
  • Monitor issues from start to resolution 
  • You advise the business owners and the end-users in the configuration and maintenance of IT solutions. 
  • You provide advice on how to optimize the use of existing software.

New IT solutions implementation

  • You support the different phases of the implementation projects (development, test phases, roll-out, training, documentation).
  • You perform and document UAT.
  • You participate in the training and documentation of the selected solution.

Candidate profile

  • Degree in Computer Engineering, Business Administration or related field.
  • Knowledge of ERP applications (Odoo is an asset) and process flow.
  • Good knowledge of relational databases, SQL, etc.
  • Knowledge of programming languages (e.g., python) is a plus.
  • A first experience with visualization tools is a plus (Tableau, Qlik, etc.).
  • Systematic, precise, attention to detail.
  • Strong communication skills, enthusiastic, eager to learn and to evolve in a fast-moving environment.
  • Fluent in French and English.

 

Offer

Details directly with the company

 

Contact Details

Click on this link to apply: http://www.univercells.com/careers/open-positions/form/?code=00142